AI support workspace · Omnichannel collaboration

AI-powered omnichannel support for faster, better customer conversations

Chatique brings website, email, WeCom, WhatsApp, and Telegram conversations into one workspace, with knowledge-grounded AI that helps teams respond faster and more consistently.

Customer profile

BUILT FOR CUSTOMER TEAMS THAT VALUE SPEED AND CONTROL

Unified workspaceKnowledge-grounded AIOpen integrationsFlexible deployment
AI copilot

Give every agent an AI copilot in the moment

Generate traceable suggestions from company knowledge, assist with translation and summaries, and handle repetitive questions so agents can focus on conversations that need judgment and empathy.

  • Accurate replies grounded in your knowledge base
  • Suggestions, summaries, and one-click apply
  • Consistent communication across languages
AI suggested reply
Use replyEdit
Omnichannel inbox

One workspace for customers from every channel

Bring website, email, WeCom, WhatsApp, Telegram, and more into one customer timeline where teams can assign, collaborate, and follow through.

  • Fully customizable website chat widget
  • WeCom / WhatsApp / Telegram and more
  • Open API and webhooks for developers
Website
Email
WeCom
WhatsApp
Telegram
API
Knowledge base

Turn every resolved question into shared knowledge

Manage product docs, FAQs, and service knowledge in one place, then reuse them across agent search, AI replies, and customer self-service.

  • Multi-space content organization
  • AI-powered semantic search
  • Custom domain and branding
🔍
📄
📄
📄
Team collaboration

Keep SLAs, insights, and permissions in sync

Track response speed with SLA management, keep improving team performance with reporting, and use fine-grained roles so everyone sees only what they need to.

  • SLA response-time management
  • Team performance reporting
  • Fine-grained roles & permissions
SLA response-time management92%
Team performance reporting78%
Fine-grained roles & permissions64%
Open integrations

Connect Chatique to the systems you already use

Sync conversations and tickets in real time to your CRM, ticketing system, or internal workflows with webhook event subscriptions and an open API.

  • Full webhook event subscriptions
  • Open API for developers
  • Connect to CRMs and automation workflows
Webhook
REST API
CRM
Zapier
Security & flexible deployment

Cloud-ready, or deployed on your own infrastructure

Choose cloud SaaS or self-hosting to match your security, compliance, and operations needs while retaining control of identity, data, and integration boundaries.

  • Cloud SaaS, ready to use as soon as you sign up
  • Private deployment on your own cloud or data center
  • Meets data compliance and residency requirements
☁️Cloud SaaS
🔒Private deployment
Resources & guides

Explore the product and get more from Chatique

Move from the full feature map to product news and practical guides, then choose the right next step for your team.

Change the experience from the next conversation

Create a Chatique workspace and bring channels, team knowledge, and AI collaboration together.

Start free trial
Chatique – AI-Powered Omnichannel Customer Support & Feedback Platform